GROUP BENEFITS SERVICES

BENEFIT STRATEGY

BENCHMARKING

To help recruit and retain your company’s talent we provide a  summary of benefits offered in the marketplace, and how well you stack up against the competition. LEARN MORE >

MULTI-PHASE STRATEGIC APPROACH

Utilizing our proven strategic approach to your company’s renewal, we assure you will be able to make an informed decision with plenty of time to make necessary changes. LEARN MORE >

BENEFIT PACKAGE DEVELOPMENT

Our team will design a custom benefit package based on the needs of you and your employees. Employee benefit summaries and payroll deduction sheets are offered as well as employee meetings. LEARN MORE >

 

BENEFIT COMMUNICATION

HUMAN RESOURCES INFORMATION SYSTEM

Manage your entire portfolio of benefits online with our best-in-class benefits management platform. Employee enrollment, life events, administration, robust reporting, and premium billing and reconciliation are all handled through a single, secure site. LEARN MORE >

ONLINE BENEFITS PORTAL

A one-stop shop for clients’ employee benefits communication. These online portals allow employees to access benefit information and help communicate the value of a clients’ benefit package. LEARN MORE >

NEW HIRE PACKETS

An effective way to enroll your new hires is important to the transition from ‘candidate’ to ‘employee’. Providence will produce a customized new hire packet with required government documents, benefit summaries, enrollment forms and company specific material to use for the on-boarding of new employees.LEARN MORE >

CUSTOMER CARE

ENROLLMENT PROCESSING

We can receive forms for new hires as they complete their waiting period, provide monthly onsite employee meetings for all newly hired employees, or customize a method that best fits the requirements of your corporate culture. LEARN MORE >

 

TICKETING SYSTEM

Our customer service tracking system allows us to monitor and address your inquiries as they are being resolved, no matter where they are in the process. Whether you are the group administrator or employee with a claim issue, our resolution process ensures quick, complete answers every time.LEARN MORE >

COBRA ADMINISTRATION

Our COBRA administration procedures and practices allow fair and equal treatment for all COBRA Qualified Beneficiaries and continuants. We assist in providing a buffer between former employees and the employer for difficult COBRA determinations. LEARN MORE >

OUR PROCESS

STEP 1

Defining the Parameters

 

Understanding your challenges; customizing your healthcare blueprint and road mapping your benefits.

STEP 2

Researching the Market

 

Analyzing market comparability; designing a cost probability matrix that aligns to your blue print road map.

STEP 3

Facilitating a Decision

Simplifying the connection between blueprint, road map and “choice” options at an on-site solution workshop.

STEP 4

Ongoing Maintenance

 

Analyzing utilization; ongoing consulting for renewal and market compatibility.

PARTNER CARRIERS